When it comes to searching for a reputable and experienced carpet cleaning company (from over 250 plus in the Phoenix, AZ area), it is easy to stumble upon professional cleaning companies representing many levels of quality. Consequently, many customers have historically been wary of who they hire for their specific cleaning needs. How do you find the best carpet cleaners and how can you be assured you’re making a smart choice? There are several ways you can narrow down the reliable and smartest choices. Below I have laid out the steps I have taken and a resulting stand-out company that has surfaced as a consistent gem.
Advanced Surface Solutions turned up as the consistent gem in my search for the best professional carpet cleaners in Phoenix, AZ. The company turned up with a pattern of excellent unbiased ratings and reviews throughout a number of different Review sites and services. The Fourteen plus year old company makes a claim on their website that “the reason customers choose Advanced Surface Solutions is because they trust us.” After combing through dozens of their Reviews, their customers confirm that statement through many individual customer experience stories. You can see more details on Advanced Surface Solutions’s Review information below. You can contact Advanced Surface Solutions at 480-332-8639.
1st STEP. (Referrals):- Most carpet cleaning companies stay in business because satisfied clients refer them to friends, family, neighbors and coworkers. An obvious first tactic to find a good carpet or hard surface cleaning company would be to Ask the people around you who they have used and ask them to describe their experiences with the carpet cleaning company in Phoenix AZ. In Today’s world, 90% of us will still check out a referral we receive, even if it’s from a good and trusted source, primarily because we can.
2ND STEP. (Search Online):- A better bet is to Google it. Ask Google or Siri, Bing, Yahoo, or whichever is your search engine of choice who the top carpet cleaning companies in your area? Go to their customer reviews on review websites, such as Yelp, Manta, Angie’s List, HomeAdvisor. Check on the Better Business Bureau website, as well, for the same information. You can filter right down to “Carpet Cleaners Phoenix AZ” in each of these sites, making your search a bit easier. Then, take time to sift through the information you are delivered to decipher further which companies make the most sense for you.
Here’s how to dig deep through Reviews and what to look for to unearth the best of the best carpet cleaners in the Phoenix, AZ.
- Look for Reviews in multiple places and make sure the Reviews are all different. This will give you a broader picture of the company’s performance.
- Put the strongest weight on Reviews that represent a current time frame, present day and back even a year is okay as long as there are Reviews that represent that time frame adequately
- Read customer comments, as well as checking the ratings. You may discover someone with a similar challenge as you may have and can discover how the company took care of them. Maybe pet stains or pet odors, for example. Tillers have been rated high in both of these categories with their customers.
The third step is important and should not be overlooked. Look for companies that have a satisfaction policy. “Satisfaction guaranteed” is always a nice statement. When you contact the firm, ask them what this means. Not all stains are created equal. Not all guarantees are either. Advanced Surface Solutions makes a point to call each customer a day or so after they have cleaned their carpets to make sure they are satisfied. They take their “satisfaction guaranteed” policy seriously which starts with this phone call.
The fourth and last step is easy and can be done in conjunction with the others. Look for indicators of experience, longevity, and expertise. Advanced Surface Solutions, for example, has been in business for 14 years. Their website shares its BLOG with consumers in attempts to provide insight for carpet care and maintenance, as well as to assist with DIY cleaning methods when bad spills happen. Their goal is to help you help yourself with good and safe information. If you still need their expertise, you’ll know you can count on them for it.
Here is another tip to help ensure you receive top notch service. When you contact your carpet cleaning company of choice, tell them up front that one of the reasons you chose them was from what you read about them in their Reviews. That statement reinforces with them that you are aware of their quality and that, without you having to say so directly, you expect to receive it, as well. Everyone starts out with their best foot forward.